Responsible Gambling

Crown Casino is committed to providing a safe and enjoyable gaming experience for all our players. We understand the importance of responsible gambling and are dedicated to promoting healthy gaming habits. Our team works closely with regulatory bodies to ensure that we meet the highest standards of compliance, so you can focus on enjoying your time at Crown Casino.

What Is Responsible Gambling?

Responsible gambling is about treating gaming as entertainment, not a source of income. It's about being mindful of your spending and making informed decisions about how much to play. We encourage all our players to adopt responsible gambling practices and to seek help if they feel that their gaming habits are becoming problematic.

Warning signs of problem gambling include:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help you stay in control of your gaming. These include:

• Deposit Limits: set a daily, weekly, or monthly limit on how much you can deposit into your account
• Wagering Limits: set a limit on the amount you can wager per game or session
• Session Time Limits: set a timer to remind you when it's time to take a break
• Reality Checks: receive regular reminders about your gaming activity and spending
• Loss Limits: set a limit on how much you can lose in a single session
• Self-Exclusion Options: temporarily or permanently exclude yourself from playing at Crown Casino

How to Request Limits or Exclusion

To request limits or exclusion, simply log into your account and go to the "Account Settings" page. From there, follow the prompts to set your desired limits or activate self-exclusion. If you prefer to speak with one of our support team members, please don't hesitate to contact us. We'll be happy to help.

Support for Problem Gambling

We're here to help if you feel that your gaming habits are becoming problematic. Don't be afraid to reach out to us or seek help from a trusted organization. If you're struggling with problem gambling, ask yourself these questions:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

If you answered yes to any of these questions, please don't hesitate to contact us or seek help from a trusted organization. We recommend reaching out to organizations such as GamCare (0808 8020 133), BeGambleAware (www.begambleaware.org), or Gambling Therapy (0808 8010 007).

Protecting MinorsCrown Casino takes the protection of minors very seriously. Underage gambling is strictly prohibited, and we use age verification methods to ensure that only adults can access our site. If you're a parent concerned about your child's gaming habits, we suggest using parental control software to monitor their activity.

Resources and Useful Links

For more information on responsible gambling, please visit the following resources:

• GamCare: www.gamcare.org.uk
• BeGambleAware: www.begambleaware.org
• Gambling Therapy: www.gamblingtherapy.org
• Self-assessment quizzes:
  • National Centre for Education and Training on Addiction (NCETA): https://www.nceta.flinders.edu.au/
  • Responsible Gaming Council: https://responsiblegambling.org/

Remember, we're here to help. If you have any questions or concerns about responsible gambling, please don't hesitate to contact us.